Returns & Exchanges

Exchanges are allowed within 14 days

You can exchange any order – in original condition – within 14 days of receiving it, unless it is a matter of a personalized item (in particular with alterations). No Refunds will be provided. If the item is on Sale, it will be Final Sale.

We have $20 domestic exchanges for full priced items and free store credit returns on all items, unless final sale.



Free standard delivery

Delivery time is estimated from the time your order is shipped. Depending on your shipping destination and the specificity of your order, Pearled Ivory offers up to two rapid and secure delivery options :
- Standard Shipping (1 to 5 business days depending on the location): Free for all orders
- International Delivery (2 to 5 business days depending on the location): $12-$25; Free for orders over $350
 

The estimated delivery date including the preparation of your order and shipping will be determined at checkout.
Deliveries will be made Monday through Friday when placed by 4:30pm EST (12:30pm on Saturday) or the following business day when placed after.

Dispatch within 24 hours - If item is in stock

Orders are prepared and dispatched Monday through Friday when placed by 4:30pm EST (1pm on Saturday) or the following business day when placed after.
Should any items be unavailable, the preparation time may be modified. Availability delays will be communicated.